Return & Refund Policy

Due to the perishable nature of our products, we are unable to accept returns. However, we are fully committed to ensuring your complete satisfaction with your Ode à la Rose experience.

Refunds and Replacements:

In the unlikely event that there is an issue with the delivery or quality of your bouquet, please reach out to customerservice@odealarose.com and provide a photo of the bouquet (if it is a quality issue). We will do our best to resolve any issues promptly and if needed make things right by sending a new bouquet or providing a refund

Contact Us:

For any further inquiries about our delivery or refund policies, please reach out to our customer support team at customerservice@odealarose.com.